Refund & Return Policy

Last Updated: 30th May, 2026

Customer satisfaction is important to us.

Return Eligibility

Returns may be requested within 7 days of delivery for eligible products.

Items must:

  • Be unused and unworn

  • Be in original condition

  • Include original packaging

  • Include all certificates, tags, and documentation

Non-Returnable Items

The following are generally not eligible for return:

  • Customized jewelry

  • Engraved products

  • Personalized items

  • Gift cards

  • Clearance or final-sale items

Refund Approval

Returned items will be inspected upon receipt.

If approved, refunds will be processed to the original payment method.

Refund Timeline

Refunds typically appear within 5–15 business days depending on banking institutions and payment providers.

Exchanges

Exchange requests are subject to product availability.

Return Shipping

Unless due to an error by ARGENTO, customers are responsible for return shipping costs.